simPRO Client Portal
Our simPRO client portal gives you complete visibility and control over your commercial catering equipment maintenance and service requests.
Portal Features
Real-time Dashboard
Monitor equipment health, maintenance schedules, and service status in real-time.
Maintenance Management
View and manage planned maintenance schedules to prevent costly breakdowns.
Documentation Access
Access all service reports, compliance certificates, and equipment documentation.
Support Ticketing
Create and track support tickets with real-time updates from our engineers.
Performance Analytics
Track equipment performance, service history, and cost savings over time.
Client Benefits
Service Request Visibility
Monitor your service requests and maintenance status at any time, from anywhere.
simPRO Integration
Our portal is powered by simPRO job management software, ensuring seamless service delivery.
Reduced Downtime
Proactive maintenance scheduling and structured handling of service requests helps minimise business disruption.
Cost Management
Track service history and costs to optimise your maintenance budget and extend equipment lifespan.
Compliance Documentation
Keep all your compliance certificates and service records in one secure, accessible location.
Client Portal
Get a preview of our secure client portal where you can manage all your equipment maintenance and service needs.
Moto Hospitality
Premium Support Plan
Client Dashboard
Welcome back, Moto Hospitality
Equipment Health
Good85%
Average health score across all equipment
Active Contracts
3 ServicesMaintenance Plan
Next service: 22 May 2025 (9 days)
Support Tickets
2 OpenIn Progress
Latest update: 07 May 2025 (2 hours ago)
Equipment Status
| Equipment | Status | Last Service | Next Service | Health |
|---|---|---|---|---|
| Main Kitchen Combi Oven | Excellent | 02/05/2025 | 02/08/2025 | 92% |
| Commercial Dishwasher | Good | 15/04/2025 | 15/07/2025 | 85% |
| Gas Fryer System | Needs Attention | 22/03/2025 | 22/06/2025 | 68% |
| Dishwasher | Good | 10/04/2025 | 10/07/2025 | 88% |
Latest Updates
Maintenance Completed
Planned maintenance for your combi oven was completed successfully.
2 hours ago
Upcoming Maintenance
Scheduled maintenance for cooking equipment on 15/05/2025.
1 day ago
Service Request Update
Your service request #4872 has been assigned to Engineer John Smith.
2 days ago
Equipment & Service Records
Review stored equipment details, maintenance history, and service-request status.
Digital Documentation
Access all your service reports and compliance certificates in one secure location.
Support Requests
Create and track support tickets with real-time updates from our service engineers.
Contact us to learn more about our client portal and how it can help streamline your maintenance operations.
HK Engineering Support
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